FAQ's

Simply add your chosen bakes to your basket, include a gift note if you wish and head to checkout. Orders are sent via Royal Mail Tracked 24, so your treats should arrive quickly and safely.

Subscription treat boxes are dispatched once a month, depending on when the order is placed. Each delivery includes a surprise selection of freshly home-baked goodies, thoughtfully packed and sent straight to your door...a little box of comfort to enjoy.

Online ordering is the quickest and easiest way to secure your bakes. However, if you’re having difficulty placing an order or can’t find exactly what you’re looking for, feel free to pop in, call, or email - we are always super happy to help!

It’s best to place your order 3–5 days before your preferred delivery date to avoid disappointment.

If you have a last-minute request, please don’t hesitate to call or email - we’ll always do our very best to help.

The following payment methods are accepted at checkout:

• American Express
  
• Apple Pay
  
• Google Pay
  
• Shop Pay
  
• PayPal
  
• Visa
  
• Mastercard
  
• Klarna
  

All payments are processed securely, so ordering your bakes is simple and stress-free.

Most products are available for delivery nationwide.

Some of the more delicate bakes, such as afternoon tea boxes, cupcakes and breakfast boxes are collection only, to make sure they’re enjoyed exactly as intended.

If you’re local and would prefer to arrange collection, please get in touch by phone or email to chat through the options...we’ll always do our very best to help.

Orders are sent via Royal Mail Tracked 24 and typically arrive within 1 – 2 working days from dispatch.

Yes! Collection is available from Marley's Bakery at 10 Union Street, High Barnet, EN5 4HZ. Why not pop in and treat yourself to a coffee and a cake while you’re there!

Opening hours are Tuesday–Friday, 9am–4pm, and Saturday, 10am–4pm.

Simply select the “Pick Up” option at checkout and leave a note with your preferred collection date.

We pride ourselves on offering plenty of delicious Free-From treats!

Sophie’s mum is Coeliac so the aim was to always offer an array of homemade cakes and bakes making everyone feel included!

Great care is taken to minimise the risk of cross-contamination. Gluten-Free bakes are prepared separately using dedicated equipment, and the Gluten-Free range is displayed separately in-store.

A selection of Dairy-Free and Vegan treats is also available.

Some products do contain nuts and other allergens. While great care is taken during preparation, it is not possible to guarantee the complete absence of traces.

If you have a specific allergy or concern, please do get in touch before placing your order...we’ll always be happy to advise.

Each subscription box is a little box of joy, delivered to your door once a month.

Inside you’ll find four surprise bakes, often inspired by the season and lovingly made in the bakery. Flavours change each month to keep things exciting, so there’s always something new to discover.

Bespoke cakes and personalised treats are available - perfect for celebrations, special occasions and corporate events.

Cupcakes, cookies and brownies can be customised with names, messages or even company logos.

Just get in touch for a chat about what you have in mind.

Absolutely! Creating gift boxes and event bakes is something we truly love doing.

A selection of ready-to-order gift boxes is available on the website, or feel free to call or email with your ideas for something a little more bespoke.

Catering is also available for baby showers, birthday parties, hen dos, corporate events and more.

Kids’ party boxes are available too taking the hassle out of party planning ;)

Afternoon tea can be booked at the bakery for £25 per adult and £15 per child (please allow two days’ notice). Simply call to reserve your table. Afternoon tea is also available as a takeaway box to enjoy at home.

Private hire for small parties is available too...ideal for cosy celebrations with friends and family.

For online orders, all bakes are best stored in an airtight container at room temperature, away from direct heat or sunlight.

• Cookies & brownies – up to 6 days from the delivery date
  
• Cakes – up to 3 days from the delivery date

Our brownies are best served warm! Thank us later